Frequently Asked Questions
Everything you need before paying for your eBook
Quick answers on digital-first pricing, personalization, delivery, and how printed copies work afterwards.
How it works
Choose a book type and open the builder. A guided flow gets you quickly to a gift-ready eBook. From idea to personalized book in four simple steps
Start with the eBook and decide on print later
Choose the quality, pay only for the digital version now, and order the printed copy later only if you love the result. Receive the eBook first.
Review and refine
Create personalized books, coloring books, journals, and keepsakes with names, stories, and photos. Receive the eBook first.
Contact
Need help with your personalized order? Contact the PageSake team. For order questions, use the support chat in `My Orders`.
How should I print the PDF at home?
Use full-bleed settings: Paper Size → A4 Borderless. If printing fails or margins appear, open the PDF in a standalone PDF viewer and print from there, not from the browser.
Are there limits per page?
Yes. Each page can include up to 4 characters, 1 location, and 1 object at the same time. For example, if a story has 10 characters, only 4 can appear together on the same page. This is a current limitation that we hope to increase in the future.